Straight answers
Frequently asked questions.
Everything owners usually ask before handing over their books: submissions, missing evidence, audits, cost and how to start. If your question is not here, ask it on WhatsApp and we will answer it directly.
Can TaxProof submit tax returns?
Yes, end to end. Personal income tax (ITR12), company income tax (ITR14), VAT201 declarations, PAYE, UIF and SDL filings, provisional tax and IRP5 certificates are prepared and submitted by our team or through registered tax-practitioner partners where required, coordinated by TaxProof start to finish.
Who actually works on my books?
A named specialist team works on your records under documented review procedures. Every classification traces back to a source document or a recorded assumption, so any figure can still be explained months later.
What if invoices or receipts are missing?
The transaction trail is rebuilt first. Available email, supplier, accounting-package and document evidence is then matched to it, with unresolved items placed on a clear missing-evidence list.
Do I have to capture all the data myself?
No. The process is designed so you only answer the exceptions that cannot be determined safely from available records.
Can you help prepare a business loan application pack?
Yes. Once the underlying records are reliable, TaxProof prepares management information and supporting schedules for lender review within an agreed scope.
What if a submission requires additional documentation?
SARS frequently comes back with follow-up requests, verification letters or audit notices. We prepare and package the additional documentation, respond within SARS deadlines, and manage the process through to resolution. If a current or future audit emerges, we assemble the evidence trail behind your numbers and stand with you until it is closed. You never face SARS correspondence alone.
How much does a bookkeeping cleanup cost?
Every file is different, so cost is scoped honestly rather than guessed. The free 20-minute consultation establishes fit, and the SARS-Ready Financials Diagnostic defines the exact work before you commit to a full engagement.
Do you work with businesses outside Cape Town?
Yes. TaxProof is based in Cape Town and works remotely with owner-managed businesses across South Africa. Documents move securely after an NDA is signed.
What accounting packages do you work with?
We work with your existing accounting package, bank statements and source documents. Access requirements are agreed during intake so nothing is migrated or disrupted unnecessarily.
How do we start?
Book the free 20-minute consultation or send a WhatsApp message describing where things stand. You will get a straight recommendation on whether the Diagnostic is the right first move, whether or not you hire us.
Still deciding?
The fastest way to an answer is twenty minutes with us.
Bring your messiest question. You will leave the call knowing exactly what your books need, whether or not you hire us.