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How do I update a company's registered SARS particulars through RAV01?

How do I update a company's registered SARS particulars through RAV01?

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Direct answer

An activated registered representative can use SARS Registered Details and RAV01 in eFiling to view and update supported company particulars. Confirm the representative's authority, open the company's RAV01 record, compare the displayed information with company records, submit only supported amendments and retain SARS's confirmation or further request.

RAV01 maintains legal-entity registered details. It is not a general tool for changing every company matter, and an attempted update is not an assurance that SARS will accept it without verification.

What this means in practice

The person making the update matters as much as the field being changed. A company is a separate legal entity, so an individual must have the appropriate registered-representative status and eFiling access to act on its behalf. A tax practitioner, employee, director or adviser should not assume that their role automatically gives them that status.

Start by determining what information is wrong or outdated. Examples can include a contact detail, address or other registered particular shown in the entity record. Match the field to the company source records before entering a change. A company registration document, authority record or current contact evidence may be relevant depending on the amendment.

RAV01 also shows tax-product information linked to the entity, but updating particulars is not the same thing as applying for a new tax product or deregistering one. Keep the administrative purpose clear before using the form.

Screens and options can differ according to the taxpayer's profile and the nature of the detail being amended. Follow the current eFiling instructions and any SARS prompt for supporting material. Saving an entry is different from formally submitting it to SARS.

Step-by-step

  1. Confirm authority to act.

Check that the person using eFiling is the activated registered representative for the company and is operating in the correct company profile. If authority is uncertain, resolve that first.

  1. Identify the exact detail to change.

Write down the current detail shown by SARS and the corrected detail supported by company records. Avoid changing more fields than the evidence supports.

  1. Gather company and representative evidence.

Keep the relevant company-registration information, current particulars and proof of authority ready. Use documents that relate to the company, not only the representative personally.

  1. Open SARS Registered Details and RAV01.

Navigate through the company eFiling profile to the RAV01 registration-amendment and verification record. Verify the entity name and identifiers shown before editing.

  1. Review existing details before editing.

Compare current contact, address, legal-entity and tax-product information with the supporting records. Separate true registered-detail changes from eFiling access or security issues.

  1. Edit and support the requested particulars.

Make the permitted change carefully and attach or provide supporting information where SARS asks for it. Check all entries before submitting.

  1. Submit and retain the outcome.

Use the relevant submission action, save the reference and keep any SARS notice. If SARS requests further information, respond through the stated official route and keep it with the company record.

Documents and records to keep

  • Proof of the company's legal registration and current particulars.
  • Evidence of the registered representative's authority.
  • Contact or address evidence supporting the amendment.
  • A copy of the RAV01 update and submission reference.
  • SARS confirmation, verification request or correspondence.

Important limits and exceptions

RAV01 availability does not mean every company fact can be changed instantly. SARS can require verification, and the supporting-document requirement can depend on the field and taxpayer circumstances.

Do not confuse a company-detail amendment with the representative's personal eFiling security settings. SARS identifies security-detail updates as separate. Also do not treat a change to particulars as registering or deregistering a tax type.

This guide does not determine whether a specific person is eligible to be registered representative. If authority is disputed or unclear, obtain official direction before submitting company changes.

When to get tailored advice

Get tailored advice if directors or representatives have changed, company records conflict, there is an active verification case or several related entities share similar details. Advice is also useful if an update affects a live return or SARS correspondence.

TaxProof can help prepare a focused evidence pack and an amendment record. SARS decides access, verification and the acceptance of registered particulars.

Related TaxProof guides

  • Why is there a red warning on my SARS eFiling profile? (B04-ADM-010)
  • How do I add a new tax product to my business with SARS? (B04-ADM-008)

Sources

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