Tax and SARS knowledge base
How do I use the SARS Customs Trader Portal for registration and licensing?
What should a trader prepare before starting a registration or licensing application in the Customs Trader Portal?
Last reviewed:
Direct answer
The Customs Trader Portal is the SARS online route for supported registration, licensing and accreditation applications and amendments. The trader needs a correctly configured eFiling organisation, authorised representative, accurate RAV01 information and the documents required for the specific application type.
The portal does not make every application identical. Importer, exporter, warehouse, rebate and accreditation applications have different evidence and premises requirements.
What this means in practice
Resolve entity and representative mismatches before starting the application. A technically complete form can stall if SARS cannot link the applicant, representative or premises.
Use the current documentary-requirements annexure for the exact application type and name each attachment clearly.
Step-by-step
- Identify the precise Customs registration, licence or accreditation required.
- Confirm the legal entity and registered representative on eFiling.
- Update RAV01 details where necessary.
- Open the Customs Trader Portal from the correct organisation portfolio.
- Complete the application and add each activity or premises accurately.
- Attach the current required supporting documents.
- Submit and record the case or application reference.
- Monitor correspondence and respond within the stated period.
Documents and records to keep
- Application-type decision.
- Representative and RAV01 evidence.
- Completed portal application.
- Supporting-document index.
- SARS reference, correspondence and outcome.
Important limits and exceptions
Do not begin regulated activity merely because an application was submitted. Confirm the registration or licence outcome and effective conditions.
One registration does not automatically cover every branch, premises or Customs activity.
When to get tailored advice
Get help for bonded premises, several locations, changes of ownership, prior cancellations or urgent commercial start dates.