Tax and SARS knowledge base

How do I access documents in a SARS audit file?

How do I access documents in a SARS audit file?

Last reviewed:

Direct answer

First identify whose records you mean. You can organise and provide your own returns, financial statements and source documents, but an audit file held by a registered auditor is a different category of record. SARS's guide concerns access when SARS requests audit files during a tax audit and says SARS may request relevant material for tax administration. The route depends on the holder, request and scope.

Treat the notice, account screen or correspondence for your own case as the operational starting point. SARS processes depend on tax type, period, service and the information on SARS's system. Keep every source record and avoid assuming that a general explanation confirms an outcome for your account.

What this means in practice

A taxpayer often has several collections of documents: its own accounting records, financial statements, correspondence with an auditor, and an auditor's working papers. They should not be treated as interchangeable. The SARS guide explains that statutory audits and tax audits have different objectives. A statutory audit expresses an opinion on financial statements, while a tax audit examines whether the tax position was correctly declared.

If SARS asks you for documents, preserve the request and determine whether it asks for records in your possession or documents held by an auditor. If the request concerns an audit file, the auditor, taxpayer and advisers may need to consider relevance, the stated scope, contractual arrangements and any applicable confidentiality or legal issues. Do not promise SARS access to material you do not control, and do not refuse or disclose sensitive material without advice.

A useful way to manage a SARS matter is to create a dated evidence folder. Save the original message, list the tax reference and period, keep the return or assessment, and note every action you take. Save a PDF or screenshot of submissions. This record trail helps you distinguish a technical problem, a document request, a service complaint and a formal tax disagreement.

Step-by-step

  1. Save the SARS request and identify the tax type, year, period, case number, stated purpose and deadline.
  1. List the documents you personally hold: returns, trial balances, financial statements, ledgers, invoices, bank statements and previous correspondence.
  1. Identify documents held by a registered auditor, tax practitioner, bank or another third party. Record the holder but do not assume you can obtain or release the material immediately.
  1. Compare the request with the issue SARS is examining. A broad request may still need careful scoping and professional response.
  1. Provide complete, readable copies of your own relevant records through the channel SARS specifies. Keep an index and proof of submission.
  1. If audit working papers are requested, contact the auditor and obtain tailored tax and legal advice before deciding how to respond. Keep communications factual and preserve original files.
  1. Track any follow-up SARS message and respond to the exact request. Do not substitute a different record without explaining why it is relevant.

Before submitting anything, reread the selected option and the reference number. Compare your proposed action with the original SARS communication, the latest Statement of Account and your supporting records. Keep the acknowledgement and check the account or case status afterwards. If the screen gives a validation failure or SARS asks for more information, deal with the identified issue rather than sending a duplicate request without checking the facts.

Documents and records to keep

  • SARS request and any supporting case correspondence.
  • Your own financial statements, returns, reconciliations and source records.
  • Auditor engagement details and contact record where relevant.
  • A document index and proof of submissions.

Keep a copy of the return, assessment, declaration or correspondence to which the matter relates. Store source records with meaningful file names and retain proof of submission. Do not alter a document to make it fit an expectation. If a record needs explanation, provide a brief factual schedule pointing to the relevant date, amount or return entry.

Important limits and exceptions

SARS's guide applies to audit-file requests in a tax audit and says it does not apply to Customs and Excise demands for books, accounts or documents. It is not a complete guide to every access, confidentiality or privilege issue. The fact that SARS may request relevant material does not answer the correct response to every disputed request.

A general guide cannot choose the correct legal remedy where facts are disputed, a formal deadline is short, a material sum is involved, or another person has acted on your behalf. An upload, query, complaint or request may not replace an objection, appeal, payment arrangement, statutory disclosure or other tax-specific process. Use the current SARS notice to assess whether a separate step is required.

When to get tailored advice

Get tailored advice before responding to a request for audit working papers, confidential third-party records, material covering multiple years, or a request whose relevance or scope is unclear. Act quickly where the notice has a deadline.

TaxProof can help organise a chronology, reconcile records and identify the questions requiring specialist review. It cannot make a SARS decision. Obtain prompt tax or legal advice for a final demand, audit request, estimated assessment, large balance, enforcement risk, confidentiality concern or formal deadline.

Related TaxProof guides

Sources

Need tailored help?

Get the records and SARS steps in order.

TaxProof can help organise records and prepare the practical next step. General website information is not personal tax advice.